Shipping Information

It is crucial to enter your shipping address correctly when placing your order. We are not responsible for returns or refunds if an incorrect address is provided.

At MoreThanSuper, we offer free shipping on all products, both domestic and international.

Delivery times may vary depending on the item. Rare, special, or customized items, as well as those needing to be imported from other countries, may have extended delivery times without prior notice.

Most orders arrive within 6 to 12 days, plus 1 to 3 days for processing. However, in many cases, delivery is completed sooner or within the lower end of this range.

You can track the status of your order only from within your user account on our website. Tracking from other sections of the site is not available.

Since our products come from various international suppliers, delivery times may vary. Some items are shipped from local warehouses, while others may come from different parts of the world or even from large logistical platforms to streamline the process. We will always provide you with a tracking number so you can monitor your order.

If you need to change your shipping address after placing your order and cannot do so from your user account, please notify us at orders@morethansuper.com within the first 30 minutes after placing your order. After this time, we cannot change the address or process a return or refund.

If you do not receive a shipping confirmation within two business days after your purchase, please contact orders@morethansuper.com.

If your product arrives damaged, please send evidence in the form of a video or more than 5 photos from different angles to returns@morethansuper.com to process your return request.

If you experience a delay in your order, please contact orders@morethansuper.com.

To streamline shipping times and improve the customer experience, sometimes our products may be shipped directly from large logistical platforms. This allows us to reduce delivery times and ensure you receive your products as quickly as possible while always maintaining the quality and reliability that define us.

Our products come from a network of carefully selected partners and suppliers located around the world. This approach allows us to offer high-quality and innovative products. Depending on the supplier's location and the order's destination, the package may arrive with varied packaging, or in some cases, directly from large logistical platforms to streamline shipping times.

Since we work with different suppliers, packaging may vary depending on the region from which the product is shipped. Sometimes, products are shipped directly from large platforms to improve delivery times. Although shipments may arrive with different packaging, we always ensure that the product you receive is the one you ordered and meets our quality standards.

If you have placed multiple orders, your items may arrive in different packages, as they could come from different suppliers or warehouses. In some cases, products may be shipped directly from large platforms to speed up delivery. Don’t worry, we will keep you informed about the status of each shipment with their respective tracking numbers.

No, the location from which the product is shipped does not affect its quality. We work exclusively with trusted suppliers who meet our strict standards. In some cases, products may be shipped from large platforms to optimize delivery times, but we always guarantee you will receive high-quality products regardless of the shipment’s origin.

We do not ship to military bases or Army Post Office (APO), Diplomatic Post Office (DPO), or Fleet Post Office (FPO). We apologize for any inconvenience this may cause.